Living and Home Reviews & Buyer Experiences

Living and Home is a UK-based online retailer specializing in home furnishings and appliances. The brand focuses on providing a diverse selection of stylish furniture, lighting, and heating solutions for residential customers. It emphasizes modern design combined with practical functionality for home and garden needs.

Living and Home offers a broad range of products including multi-functional electric fireplaces with LED effects, handcrafted lighting, and outdoor furniture. Their operational model centers on local UK warehousing and online direct-to-consumer sales, enabling efficient delivery across the country. The brand positions itself as a mid-range option balancing style and affordability with a variety of home essentials.

• Diverse home furnishing categories
• Multi-functional electric fireplaces
• Handcrafted artisan lighting
• Local UK warehousing and shipping
• Transparent shipping and return policies

The 40/50/60/70/80 Inch Electric Fireplace offers both heating and ambient lighting with realistic flame effects. It can be installed freestanding, recessed, or wall-mounted, making it suitable for living rooms or bedrooms.

This electric fireplace features 9 flame colors and 5 adjustable brightness levels, controlled via remote. It provides heating capacity for spaces up to 400 square feet, catering to homeowners seeking flexible heating options.

Priced at £190, it ships within the UK with applicable local surcharges. Currently, there are 394 units available for purchase.

Living and Home Electric Fireplace 12 Colour LED Flame Effect Heater with Remote Control

Price £190 • livingandhome.co.uk

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The Round/Square Rattan Garden Table offers weather-resistant outdoor furniture with a practical design suitable for dining and relaxation. It includes a powder-coated steel frame and a tempered glass top, providing durability and ease of maintenance.

This table features a convenient parasol hole, making it adaptable for shaded outdoor use. Its construction supports year-round outdoor placement, addressing the needs of users in varying weather conditions.

Priced at £120.99, this product ships exclusively within the UK and currently has 7 items available. It is positioned as a mid-range option for buyers seeking functional and stylish patio furniture.

Living and Home Round/Square Rattan Garden Table & Parasol Hole

Price £120.99 • livingandhome.co.uk

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The Lightsin Handcrafted Rattan Pendant Light features a natural rattan construction with a flat round basket design, contributing to an eco-friendly lighting choice. It comes with an adjustable hanging cord and includes an E27 LED bulb.

This pendant light is positioned in the mid-tier market, appealing to consumers interested in sustainable and artisan lighting options suitable for living rooms or dining spaces. The natural materials and handcrafted design emphasize its eco-conscious appeal.

Retailing at £130.99, the product is available with 39 units in stock and ships exclusively within the United Kingdom. It offers a blend of practical and aesthetic benefits for those looking to enhance interior lighting with handcrafted elements.

Living and Home Lightsin Handcrafted Rattan Pendant Light in Flat Round Basket Shape

Price £130.99 • livingandhome.co.uk

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Living and Home offers a broad selection of home products including furniture, lighting, and appliances, all stocked locally in UK warehouses which supports faster delivery times. The product range features multiple electric fireplace models with customizable LED flames and handcrafted artisan pendant lighting made from sustainable materials, providing practical and stylish options for UK consumers. Clear and transparent shipping, return, and warranty policies further support customer decision-making and confidence when shopping.

However, the brand faces ongoing challenges with inconsistent product quality and craftsmanship, which can affect customer satisfaction. There are frequent reports of customer service responsiveness issues, along with delivery delays and surcharges for remote UK areas, all of which should be considered by shoppers weighing convenience against potential limitations.

Living and Home offers a product range that includes multi-functional furniture and appliances. Their electric fireplaces come with remote controls, multiple flame colours, and options for freestanding, recessed, or wall-mounted installation. These features provide flexibility for different living spaces.

The brand also focuses on artisan lighting with handcrafted pendant lights made from sustainable rattan. Their outdoor furniture is weather-resistant and built for durability. These features combine practical style with modern usability for home consumers.

Living and Home allows returns within 30 days from the receipt of the order. Items must be returned in their original condition, with packaging and tags intact. Returns require prior approval; unsolicited returns are not accepted. Return shipping costs are usually the responsibility of the customer unless the item is defective, damaged, or incorrectly sent.

Refunds are issued to the original payment method within 5 to 7 working days after the return is approved. The company processes returns only after approval, ensuring the item meets the return criteria. Customers should maintain communication with customer service during the return process. This policy helps ensure a consistent and fair handling of returns.

Shipping is available only within the United Kingdom, fulfilled from local UK warehouses. Orders are processed and dispatched using major UK carriers including UPS, Yodel, Parcel Force, DPD, FedEx, and DHL. Delivery addresses cannot be modified once orders have been dispatched.

Orders typically process within 1 to 2 business days and deliveries occur within 14 business days on weekdays. Free shipping is offered to most UK cities with additional surcharges applied to remote areas such as the Scottish Highlands and offshore islands. Large or multi-part orders may be delivered separately on different days.

Living and Home offers a limited one-year warranty that covers defects in workmanship causing the product to be non-functional under normal use. This warranty applies to all product categories available for sale. It excludes damage resulting from misuse or normal wear and tear.

To make a warranty claim, customers must provide proof of purchase and contact the after-sales team for evaluation and resolution. The company will assess the issue and determine the appropriate remedy. Warranty service is subject to verification and approval by Living and Home.

You can reach Living and Home customer support primarily via email for assistance with orders, shipping, returns, billing, warranty, and technical issues. Support is available Monday to Friday, from 9:30am to 5:00pm. Phone support and live chat are not provided.

• Email: [email protected]
• Social media: Facebook, Pinterest, Instagram, TikTok, YouTube

If you need help, please contact support through the available channels during business hours. This ensures your inquiries are handled promptly and effectively.